Emotional Ignorance

The Emotional Ignorance Trap

BusinessWeek

The Emotional Ignorance Trap

A manager lacking emotional intelligence is sure to make bad decisions. Here's how to regulate your feelings, no costly psychotherapy required

1-10 of 16 pages with references to emotion:

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1.	on Page 56:
	"... reconciled through the education of a rational public. Now, when the public was not apathetic, it was only because its emotions had been manipulated. Merriam and Lasswell were not the only political analysts who were dismayed by the irrationality of public ..."
2.	on Page 59:
	"... by the simple fact that we always have to make decisions without complete information. For him, the enemy was not emotion but ignorance. ..."
3.	on Page 96:
	"... democracy and expertise, reason and emotion, choice and control. Through the study of how people make decisions, for example, one could ..."
4.	on Page 97:
	"... Administrativus, or Choice under Control 97 come to understand the roles that facts and reason (as opposed to values and emotion) played in human affairs. Similarly, through the study of decision- making, one could get at the ways individual action was-or ..."
5.	on Page 118:
	"... and he had argued that the goal of science was not to eliminate subjectivity but to educate and control it.72 Emotion, passion, and individuality are strangely absent from Simon's analysis, despite his intense interest in the subjective aspects of behavior. ..."
6.	on Page 131:
	"... found it too abstract, too formalistic, and too functionalistic, arguing that it did not take into account personal motivations and emotions. ..."
7.	on Page 139:
	"... If one defined purpose, mind, emotion, and the like in operational terms, did they still refer to something meaningful, or did it render them empty? ..."
8.	on Page 210:
	"... activity, including the seemingly ineffable acts of inspiration associated with the highest flights of creativity and the deepest springs of emotion ( ..."
9.	on Page 267:
	"... in, and contributes to, a cumulative process of growth and development; 2. Human thinking begins in an intimate association with emotions and feelings which is never entirely lost; 3. ..."
10.	on Page 268:
	"... that "a serial processor can respond to multiple needs and goals without requiring any special mechanisms to represent affect or emotion. ..."

11.	on Page 271:
	"... life." AI was thus the extreme form of Plato's separation of the "rational soul" from the "body with its skills, emotions, and appetites. ..."
12.	on Page 272:
	"... that machines can solve problems; creativity, by the demonstration that they can solve them in new and surprising ways; and emotion, by defining it as a component of our adaptive "interrupt" system. Perhaps the only aspect of our unique humanity that ..."
13.	on Page 273:
	"... or anger as the label we give to the physical sensations associated with certain "sudden, intense" stimuli really explain these emotions? ..."
14.	from Back Matter:
	"... The most obvious of these areas is emotion: Simon's theories of human problem-solving simply do not help me (or many others, to judge by current research in the ..."
15.	from Back Matter:
	"... 73. Later, Simon would go a step further, defining emotion as an "interrupt mechanism " triggered by "sudden, intense stimuli" Herbert Simon, "Motivational and Emotional Controls of Cognition," Psychological Review ..."
16.	from Index:
	"... 292, 301-5; on disciplines, 85, 105; and economics, 5, 6, 9, 61-66,124, 161-62, 206-7, 209; education, 2, 25, 39; and emotion, 118, 267-69, 328, 362n73; and empiricism, 73-74,101,175-76, 278-79,300; evangelical nature of, 11, 15, 21, 23, 25-26, 28-29, 74, 82,123,161,312-13; family, ..."